FAQs

Subscription FAQ

What is a Snaffle subscription?

How much credit can I get in my wallet?

How much is a Snaffle subscription?

Do I have to apply for a subscription before I shop?

Do you still offer rentals?

Products

Are your products new or second hand?

You've got a newer version of my existing rental product - can I upgrade?

Can you order me a specific product?

How does blocking technology on my mobile phone work?

How do I perform a factory reset on my mobile phone or tablet?

Application

How do I rent a product?

What sort of information do I need to include in my application?

Do you run credit checks?

How can I apply a discount code to my new application

How do I know if my application has been approved?

I've just had my application approved. Can I add another product to it?

Do you accept applications over the phone?

Can I add a new Snaffle product to my existing Radio Rentals or inRent contract?

Can I visit a store and arrange to rent a product via Snaffle?

Delivery

Do you offer same day delivery?

Where's my order? I haven't received it yet?

How do I collect / receive my order?

What areas do you deliver to?

Payments

Can I pay out my rental agreement early?

What payment methods are available?

How quickly will I receive my order after I've submitted my application?

Contracts

What if something happens and I can't continue with the rental agreement?

How do I cancel my contract?

Do I own the product at the end of the rental?

How long are your rentals?

Warranty

Does my rental product have a warranty for the entire contract?